Pop-up Jokes

These are stories from help desks around the country.

At 3: 37 a. m. on a Sunday, I had just looked at the clock to determine my annoyance level, when I received a frantic phone call from a new user of a Macintosh Plus. She had gotten her entire family out of the house and was calling from her neighbor's. She had just received her first system error and interpreted the picture of the bomb on the screen as a warning that the computer was going to blow up.

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Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write' click' and I more...

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write' click' and I wrote click'."

Here are some conversations that actually happened between help desk people and their customers.
Customer: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside."
Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"
Tech Support: "Ok, now click your left mouse button."
Customer: (silence) "But I only have one mouse."
Customer: "Excuse me can I use this disk? It has a hole in it.
Tech Support: "Do you have 3 1/2 inch diskettes?"
Customer: "No, I only have 3 of them."
Tech more...

Tech Support: "I need you to right-click on the Open Desktop."

Customer "Ok."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "Ok. Right click again. Do you see a pop-up menu?"

Customer "No."

Tech Support:: "Ok, sir. Can you tell me what you have done up until this point?"

Customer: "Sure, you told me to write' click' and I wrote' click'."

Tech Support: "I need you to right-click on the Open Desktop."

Customer: "Ok."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "Ok. Right click again. Do you see a pop-up menu?"

Customer: "No."

Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"

Customer: "Sure, you told me to write' click' and I wrote' click'."

(At this point I had to put the caller on hold to tell the rest of the tech support staff what had happened. I couldn't, however, stop from giggling when I got back to the call.)

Tech Support: "Ok, did you type' click' with the keyboard?"

Customer: "I have done something dumb, right?"