Tech Jokes / Recent Jokes

Here are some conversations that actually happened between help desk people and their customers.
Customer: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside."
Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"
Tech Support: "Ok, now click your left mouse button."
Customer: (silence) "But I only have one mouse."
Customer: "Excuse me can I use this disk? It has a hole in it.
Tech Support: "Do you have 3 1/2 inch diskettes?"
Customer: "No, I only have 3 of them."
Tech Support: "I more...

Tech Support: "I need you to right-click on the Open Desktop."

Customer: "Ok."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "Ok. Right click again. Do you see a pop-up menu?"

Customer: "No."

Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"

Customer: "Sure, you told me to write' click' and I wrote' click'."

(At this point I had to put the caller on hold to tell the rest of the tech support staff what had happened. I couldn't, however, stop from giggling when I got back to the call.)

Tech Support: "Ok, did you type' click' with the keyboard?"

Customer: "I have done something dumb, right?"

The Technologically Challenged Just in case you think YOU are TC (technologically challenged), there'sstill hope:1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old (5-1/4") diskettes. After troubleshooting for magnets and heat failed to diagnose the problem, it was found that the customer had labeled the diskettes, then rolled them into the typewriter to type the labels.4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.5. A Dell more...

July 18 - I just tried to connect to America Online. I've heard it is the best
online service I can get. They even included a free disk! I'd better hold onto
it in case they don't ever send me another one! I can't connect. I don't know
what is wrong.
July 19 - Some guy at the tech support center says my computer needs a modem. I
don't see why. He's just trying to cheat me. How dumb does he think I am?
July 22 - I bought the modem. I couldn't figure out where it goes. It wouldn't
fit in the monitor or the printer. I'm confused.
July 23 - I finally got the modem in and hooked up. That nine year old next door
did it for me. But it still don't work. I can't get online.
July 25 - That nine year old kid next door hooked me up to America Online for
me. He's so smart. I told the kid he was a prodigy. But he says that's just
another service. What a modest kid. He's so smart and he does these services for
people. Anyway he's smarter then the more...

July 18 - I just tried to connect to America Online. I've heard it is the best online service I can get. They even included a free disk! I'd better hold onto it in case they don't ever send me anther one! I can't connect. I don't know what is wrong.
July 19 - Some guy at the tech support center says my computer needs a modem. I don't see why. He's just trying to cheat me. How dumb does he think I am?
July 22 - I bought the modem. I couldn't figure out where it goes. It wouldn't fit in the monitor or the printer. I'm confused.
July 23 - I finally got the modem in and hooked up. that nine year old next door did it for me. But it still don't work. I cant get online.
July 25 - That nine year old kid next door hooked me up to America Online for me. He's so smart. I told the kid he was a prodigy. But he says that's just another service. What a modest kid. He's so smart and he does these services for people. Anyway he's smarter then the jerks who sold me the modem. They more...

Customer: "Your sound card is defective and I want a new one." Tech Support: "What seems to be the problem?" Customer: "The balance is backwards. The left channel is coming out of the right speaker and the right channel is coming out the left. It's defective!" Tech Support: "You can solve the problem by moving the left speaker to the right side of the machine and vice versa." Customer: (sputter) (click) Tech Support: (snicker)

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I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. For instance, green is a combination of cyan and yellow, but green printed fine.

Every color of the rainbow printed fine except for yellow. I had the customer change ink more...

July 18 I just tried to connect to America Online.
I've heard it is the
best online service I can get. They even included a free disk! I'd better
hold onto it in case they don't ever send me anther one! I can't connect.
I don't know what is wrong.
July 19 Some guy at the tech support center says my
computer needs a
modem. I don't see why. He's just trying to cheat me. How dumb does he think
I am?
July 22 I bought the modem. I couldn't figure out where it
goes. It wouldn't fit in the monitor or the printer. I'm confused.
July 23 I finally got the modem in and hooked up. that nine year
old next door did it for me. But it still doesn't work. I can't get online.
July 25 That nine year old kid next door hooked me up to America
Online
for me. He's so smart. I told the kid he was a prodigy. But he says that's
just another service. What a modest kid. He's so smart and he does these
services for people. Anyway he's smarter more...