Shuler Jokes

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    Computer help stories

    This article is from the Wall Street Journal, Tuesday, March 1, 1994: Befuddled PC Users Flood Help Llines, and No Qquestion Seems To Be Too Basic

    AUSTIN, Texas - The exasperated help-line caller said she couldn't get her new Dell computer to turn on. Jay Ablinger, a Dell Computer Corp. technician, made sure the computer was plugged in and then asked the woman what happened when she pushed the power button.

    "I've pushed and pushed on this foot pedal and nothing happens," the woman replied. "Foot pedal?" the technician asked. "Yes," the woman said, "this little white foot pedal with the on switch." The "foot pedal," it turned out, was the computer's mouse, a hand-operated device that helps to control the computer's operation.

    Personal-computer makers are discovering that it's still a low-tech world out there. While they are finally having great success selling PCs to households, they now have to deal more...

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